We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
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Please go to help.asana.com
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Click the chat icon at the bottom right
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Acknowledge Asana’s Privacy Statement by clicking Yes
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Type in your issue (or you can go ahead and write “speak to an agent”)
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We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
Note: Our queue is organized by the date and time of each request, and our Support Team addresses older requests first. When you follow up on your own message before your original ticket is addressed, it gets marked as a more recent submission. This can result in a longer wait time for your ticket.