Assistance with Billing and Guest Users on Starter Plan

Hi @Team_Create_Today,

If you convert your workspace into an organization by adding your corporate email, you can separate members (domain users) from guests (clients, vendors, or anyone without your corporate email).

It’s not possible to grant free guest status to domain users. However, an alternative to managing license usage is opting for a division plan instead of an org-wide plan. This allows you to keep members requiring licenses within a “container” team tied to your paid plan while enabling others to collaborate with paid users in free teams outside the paid division. Members of the paid division will still have access to their paid features in these free teams, allowing collaboration between paid and free users.

For more detailed guidance based on your account and plan, I’d recommend contacting our Support team by following these steps. :slight_smile: