I always get this on Asana

Hi @anon98975256, and thanks for the additional info here. I’m based in Europe, so apologies for the delay in responding to you, I’m only seeing your last two messages now.

While I’m confident this related to your antivirus, I don’t have the tools to investigate this further, but our support team will be able to troubleshoot this error and to escalate it to our engineer team if necessary. You can contact them following these steps: How to contact our Support Team ✉

To ensure a swift resolution, please make sure to share the following info:

  • URL of this thread so you don’t have to re-explain everything

  • Answer to these questions, I’ve already filled the ones you answered above, so you just need to answer 4. and 5:

    1. What antivirus is the user running? Trend Micro Anti-virus
    2. Does this occur in other browsers? Yes. Internet explorer, firefox and Chrome
    3. Does this occur with other machines on the same network? No
    4. Does this occur on other networks?
    5. Does this occur on mobile?
  • Please share a screenshot of the certificate failing, following these steps:

  1. Visit the URL that’s failing
  2. Click the lock icon in the URL bar
  3. Click “Certificate” in the menu that drops down
  4. Expand “Details” in the certificate window
  5. Send us a screenshot