Hi @anon86901057 and thank for the report.
In order to investigate this issue further, we’ll need our support team to take a look into your account (which I’m unable to do via the Forum). Could you please contact our support team following these steps and provide them with the following info:
- URL of this thread so you don’t have to re-explain everything from scratch
- Screenshots of your profile in ORG1 and Workspace1
- Screenshot of ORG1 profile picked up in Workspace 1
Additionally, can you check if you’re able to reproduce when connecting to your account using a private/incognito window?
So sorry for not being able to resolve this issue directly via the Forum! Don’t hesitate to reach out again if you’ve other questions; most of the time we’ll be able to resolve them and if not will be able to redirect you to the best person to help!