PNG file takes too long to load and also in downloading.

Hi @Paolo1 and thank you so much for the follow-up.

Looks like this is something our support team will need to investigate and possibly escalate to our engineering team. Could you please forward to our support team a screencast illustrating the issue? In your video screencast, we recommend that you use a Chrome Incognito window and have your Javascript console open:

Try to include the entire browser window, including URL bar, in the video screencast.

We recommend Loom for recording screencasts (https://www.useloom.com/), but you’re welcome to use another app too!

I’m moving this thread to #bugs:resolved-bugs, as we don’t have the tools to help you resolve this via the forum, but rest ensured our support team, will follow-up and start investigating as soon as you reach out!