Hi @Kady_Anderson and thank you for the follow-up!
Looks like you’re experiencing issues to connect over Websockets. Can you please confirm the following information?
Is this only happening to you or are other people in your Organization affected too?
Are you aware of any changes made to your firewall or anti-virus?
Could you double-check with your IT department if *.asana.com and *.sync.app.asana.com have been whitelisted?
If none of this resolves your issue, I would recommend you to contact our Support Team who will be able to take a closer look into your account and assist you further. To speed things up, make sure to add the URL of this thread so they can acknowledge all the troubleshooting steps you have already tried!
Thank you Kady! Looking forward to your reply!