Briefly describe (1-2 sentences) the Bug you’re experiencing:
Viewing or downloading an attachment is incredibly slow. I have 150 mbps internet and it sometimes takes 60+ seconds to download or view an attachment ~1 MB (image file or otherwise). Downloads happen in the 100 kbit/s range.
Steps to reproduce:
Attach file to asana task. Wait a day. Open it from different account and device.
Browser version:
Chromium Linux version 90.0.4430.212 (Official Build) snap (64-bit)
Thanks for your reply. I have tried everything, it is still just as slow. It’s been like this for a long time, and the entire team complains about it. So I am confident that it is not only my device/internet.
Just to clarify: image previews load fast, but clicking on them / downloading attachments is what is (very) slow.
Thanks for getting back to me, @Max10. This sure is strange! I would suggest reaching out to our Support team as they have access to additional tools that we don’t have on the Community team to be able to assist you further.
You can reach out to them by following the steps below: