Hello @Ivan_S1 ,
I’m not sure what link you mean, but all bugs asana considers critical are tracked here: Critical Bugs - Asana Forum
You can filter to the subcategory In Progress for a shortlist: In Progress - Asana Forum
As I don’t see your topic it means Asana at this point does not consider the bug critical. If/when asana does consider it critical, I expect this topic to be moved there.
That depends on how you created your ticket. If you’ve emailed them I don’t expect a ticket to be made. If you have a ticket you should have an email starting with [Request received] in the subject line. See: How to contact our Support Team ✉
If you have reached them you should refrain from emailing them again, as this would push your request to the bottom of the que as they work on the oldest requests first.
To manage expectations, the fact that your devices don’t meet the minimum requirements isn’t good for your chances of getting this resolved.
If you feel older versions should be supported your best course of action is to create a new thread in Android & iOS - Feedback