“All” projects cannot be viewed.

English Forum Critical Bugs Closed
1

Is it just me or is the “All” view in projects not working for everyone? I can only view my projects from the “Recent” view. The projects are missing when I click the “All” tab. This only is happening in my personal/private space. I can see “All” when I’m in my teams workspace.

I deleted and reinstalled the app on my iPad and powered my device on and off. I can’t think of any other solution.

Also, I tried to post this a few minutes ago so my apologies if this is posted twice. At least this time the formatting options showed up so I can upload the screenshots.

image
image2048×1536 182 KB

2

Here is my “Recent” view (had to post a reply since new users can only embed one image).

image
image2048×1536 173 KB

4

Hi @Ta_Pemgrove,

Thanks for reaching out! Could you try uninstalling and reinstalling the mobile app and let me know if this works please?

Looking forward to hearing back from you!

5

Hi. As stated in my original post, I’ve already done that. I appreciate your help so if you have further suggestions I could use them. I actually uninstalled and reinstalled three times just to see if it would trigger a response.

6

Also, @Rebecca_McGrath, besides uninstalling and reinstalling three times I discovered that the same thing is happing on my iPhone. So, this is definitely not my iPad installation.

7

@Rebecca_McGrath Hi, I gave a couple of replies above so I’m hoping you can give further guidance?

Thanks!

8

Hi @Ta_Pemgrove, thanks for following up!

I can confirm that what you are experiencing is indeed a bug! Our Engineering Team is aware of this and are working on it as a priority.

I’ll loop back in on this thread once the fix is confirmed! :slight_smile:

9

Hi @Ta_Pemgrove, good news!

Our Engineering Team have confirmed that a fix for this will be available next week when our next version update for the Asana app is released :tada:

Please just update your app once this update becomes available and your All projects tab should return to normal! :slight_smile:

10

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.