Hi @anon70346776, thanks for the additional information. We’ve tried to replicate this issue step-by-step, but it seems to be working fine on our end. Can you reach out to our Support team with some additional information, please? They will have the necessary tools to further investigate this for you:
- The email app that you are using (Gmail, Outlook, etc…)
- Screenshot of the email notification received (that you wish to reply to)
- Screenshot of the email reply you’ve sent from your email app to Asana
@Cecil_Killingsworth, would you be able to do the same, please?
I’m moving this thread to the Closed since Support will be taking this over, but if you need anything else, let me know!