When trying to add new Jira Issue using Jira Cloud Integration

Thanks for following up, @Coco_Hermes!

Let’s look into this a little further. Please deauthorize your Jira Cloud apps from Asana by following these steps below:

  1. Access your “Profile Settings” by clicking on your profile pictures on the top right corner of your Asana window
  2. Click on the “Apps” tab
  3. Find Jira Cloud and click on “Deauthorize”

Once this is done, or if you do not see a Jira Cloud line, please follow these steps in order to authorise and connect Asana to your Jira Cloud account back?: Integrate Asana with Jira Cloud and build interactive, connected workflows. • Asana Product Guide

You should then be able to use the Asana / Jira Cloud integration correctly. If you still have an issue, I recommend reaching out to our Support team for further assistance :slight_smile: