Jira Server integration was working but now returning error

[Tony_Kenny]

Jira server is active in the project and was previously working.
I tried to add an existing issue

It then popped up the below and returned an error.

I am using the desktop app version of Asana.

[Rebecca_McGrath]

Hi @Tony_Kenny, welcome to the Asana Community Forum

Thanks for flagging this. I’d suggest reaching out to our Support team with this so they can take a closer look for you.

You can reach them by following these steps:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]

I hope this helps!