Hi @anon76786285, welcome to the Asana Community Forum! this is strange! In order to investigate this further, could you please forward this issue to our product team and send them these information?
- Task UR
- Email address of the customer who is receiving the email but was not @mentioned
- URL of this thread
You can contact them following these steps: How to contact our Support Team ✉
Unfortunately I don’t have the tools in the forum to have a closer look at this issue but our support team will be able to help you solve this asap.
I hope the issue is solved soon!