*Not a solution, but marked as such because it seems to be the best path forward for this issue
@Sushininjas - in this case, after checking to make sure your testing was with a strong internet connection and if it still didn’t work, I’d suggest one or both of these options:
- Review the Critical Bugs part of the forum to see if it is currently a known bug
- Or, you can contact support directly to get help solving it
How to contact the Asana support team:
(FYI: I don’t work for Asana. I’m just replying to try to help you.)
To create a support ticket:
- Please go to help.asana.com
- Click the chat icon at the bottom right
- Type “ticket”
- Click “No, I’d like to make a ticket”
- Click “Something Else”
- Click “Create a support ticket.”
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