Creating rule, searching for Slack users doesnt work

[Rebecca_McGrath]

Hi @Patrick.EMIN, could both you and the user in question re-install the Slack integration and let me know if this helps?

If the issue persists after this, I would recommend reaching out to our Support Team for further assistance:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]