Creating rule, searching for Slack users doesnt work

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When creating a rule, trying to add a direct Slack message, users cannot be found

Steps to reproduce:
Create a rule, in the action, use the Slack direct message and search for a user, the user is not found

Browser version:
Firefox latest

Upload screenshots below:

Hi @Patrick.EMIN, thanks for flagging this!

Could you please try the troubleshooting steps below and let me know if any of these resolve the issue for you? Please also try to reinstall the integration.

Looking forward to hearing back from you :slight_smile:

Hi, tried everything nothing works.

Hi @Patrick.EMIN, could both you and the user in question re-install the Slack integration and let me know if this helps?

If the issue persists after this, I would recommend reaching out to our Support Team for further assistance:

:slight_smile:

Hi, reinstalling does not solve the problem. Thanks.

Thanks for keeping me updated! :slight_smile:

In this case, I would recommend reaching out to our Support Team for further assistance:

:slight_smile:

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