Hi @Veronica_Romney, welcome to the Asana Community Forum!
Unfortunately I don’t have the tools in the forum to troubleshoot issues with email notifications. Since you have all your notifications enabled, the best option is to contact our support team. You can contact them following the steps in this post: How to contact our Support Team ✉
When you contact them, you can share the URL of this thread so you don’t need to explain the issue again!
I hope the issue is solved soon! Let me know if you have any other questions 