Asana web app and desktop app not loading

Hi @Anastasia_Kolodina, welcome to our Community Forum, and sorry to hear that your colleague is having trouble accessing Asana. Everything is currently operational on our end (status.asana.com), so I’d recommend having them try these troubleshooting steps. If the issue persists, they can reach out to our Support team directly for further assistance. Support will have more tools to assist your colleague :slight_smile: