Supprt nicht erreichbar

[Andrea_Mayer]

Im Englischen Post gibt es diesen Zusatz:

@Emily_Roman

Authentication errors:

Some users are currently running into an authentication error when trying to log into our new Help Center. We are actively working on this and we’ll let you know once a fix is in place.

In the meantime, please kindly use these workaround solutions to get in touch with Support:

• Option 1: Access our Help Center in an incognito browser window and start the chat via the button at the bottom right without logging in. This way, you will not run into the authentication issue that is still in the process of being fixed.
• Option 2: If incognito mode doesn’t work on your end, please use this temporary form to submit your request to our Support team.

Versuch es am besten mit Option 2 falls Option 1 nicht funktioniert.

@DanielaJ eventuell sollte man das im deutschen Post auch hinzufügen?