En este hilo (en inglés) explican cómo solucionar el posible problema a la hora de contactar con soporte. También verás alguna opción alternativa. Saludos!
We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
Please go to help.asana.com
Click the chat icon at the bottom right
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Type in your issue (or you can go ahead and write “speak to an agent”)
We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
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