Briefly describe (1-2 sentences) the Bug you’re experiencing: it takes so much time before the png file to shows up and to be download. file sizes only around 10mb. Steps to reproduce: Browser version: I’m using google chrome and my internet speed is 20mbps. Upload screenshots below: [2020-09-…

Hi @Paolo1 and thank you so much for the follow-up. Looks like this is something our support team will need to investigate and possibly escalate to our engineering team. Could you please forward to our support team a screencast illustrating the issue? In your video screencast, we recommend that you…

PNG file takes too long to load and also in downloading.

English Forum Bugs Closed

Marie 22 September 2020 07:19 6

@Paolo1, can you please forward this to our support team, they’ll be better equipped to help!

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PNG file takes too long to load and also in downloading.

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