Follow updates about widespread bugs.
This category focuses exclusively on communicating widespread bugs with a critical impact on customers’ workflows. If you want to report an individual issue or ask a question, please check out our English Forum > Tips and Tricks category.
Guidelines:
When there are several reports about an issue in the Forum, our team will review it and decide if it should be moved to the English Forum > Critical Bugs category and escalate it to our team – or advise if the user should reach out to our support team. To make this decision we will use the guidelines below as well as our best judgment:
- Frequency: We will prioritize bugs affecting a large number of users and reported across different channels (support, social, etc).
- Impact: We will consider bugs that critically impact customers’ workflows or block them from using Asana.
- Reproducibility: We will only consider bugs that can be reproduced by our team and users.