Can someone explain how profile/login/notifications email work in Asana please?

Hi @Laurence_Cope, thanks for reaching out!

You can login with Google following the steps shared in this comment on another thread.

You can add a new email address to your Asana account following these steps:

  • Click your profile picture
  • Access My Profile Settings
  • Access the Notifications Settings
  • From this tab you can add or remove your email addresses

Please note that if you are part of an Organization, you won’t be able to remove the email address associated with your Organization unless you leave it.

Personal Projects have very limited functionalities comparing to workspaces and Organizations. To give you some context, we are planning to depreciate them in the near future (you can learn more about it in Why maintain Personal Projects? . For this reason, I highly suggest you to create a brand new Workspace (private to yourself) and to transfer all your Projects and Tasks using Ditto This way you won’t be experiencing this issue anymore.

Our support team is in a better position to give you a tailored answer to this question, I recommend you to contact them: How to contact our Support Team ✉. Unfortunately I don’t have the tools in the forum to have a closer look at your account setup and investigate this further.

I hope this helps! but if you have any further questions or any confusion, please let our support team know and they can clarify it for you!