I want to delete all info from account

@Giedrius_Ambro - You have a couple options:

DO IT YOURSELF:

  1. Delete each team (which will delete all the projects that are exclusively on that team)
  2. Then do an advanced search, with no search criteria, and that will surface all publicly available tasks (and your private tasks) that were not part of projects so you can delete them 500 at a time.
  3. Then you can go to your Admin console and rename your organization from there.
    NOTE: If you’ve been using your Asana account with other team members, you’ll likely run into some permissions and access issues when trying to delete everything. And remember, tasks that are in completely private projects will not be visible to you, no matter how you search.

OR, ASANA SUPPORT MIGHT BE ABLE TO DO IT FOR YOU:

  • You could try contacting Asana Support to see if they can full reset your account for you. They’ll probably require for any/all account admins and the billing admin to provide written consent to the account being completely reset.
    If you choose to go that route, here’s how to contact support:
    How to contact the Asana support team:
    (FYI: I don’t work for Asana. I’m just replying to try to help you.)

To create a support ticket:

  1. Please go to help.asana.com
  2. Click the chat icon at the bottom right
  3. Type “ticket”
  4. Click “No, I’d like to make a ticket”
  5. Click “Something Else”
  6. Click “Create a support ticket.”


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