When Creating a Project from a Template, All Rules Default to "Paused"

[Richard_Sather]

@umbrellaholdings , try setting the template owner to yourself and see if that fixes the problem.
Go to the Template settings, under the Template Access section.
Check the guide article and snip below:

If that does not solve it, then I recommend you rebuild this problematic template. i.e:

1. Use the template to create a new project
2. Make sure the rules are working in this project
3. From the project’s action menu, choose Save as Template
4. Use this new template to create a new project to see if the problem persists
5. Delete the old template

If you have many projects with this problem (which is not expected behaviour) I suggest you contact the Asana support team to have a look:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]