How exactly do you expect that making it purposely hard to terminate your free trial period will benefit you? Do you expect that people will pay $400 a month because they couldn’t find a hyperlink on your web site? The only instructions I could find mention an administrative area that actually do…

Hi Marie, The little black box in the last screenshot was all I was getting in Safari on IOS. I switched to Chrome on a PC and there I do see the menu you describe - so that seems to be an IOS/Safari UI problem. So all is well, thank you for your prompt help and sorry for my snappy first message, …

Canceling the premium free trial

English Forum Tips and Tricks

Marie 19 February 2021 13:34 11

Hi @Romie_Carillo and welcome!

Don’t hesitate to reach out to our support team if you’re not able to so it in-product, this is something they can do manually for you!

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Canceling the premium free trial

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