Change email address

Hi @Niels_Oomen, thanks for reaching out! If the user is a guest in your Organization, I recommend you adding the new user and inviting them to the projects they should have access. Then you can remove the previous user.

Alternately, they can try to add their new email address on their account. In this case, you can recommend them to contact our support team following these steps: How to contact our Support Team ✉

I hope this helps!