I cannot login on web or mobile

Hi @Anthony18, thanks for reaching out and sorry for the trouble here!

Could you please try the troubleshooting steps listed here as well as uninstalling and reinstalling the Asana app in your mobile phone?

It would be also really helpful if you can check your ability to establish a WebSocket here: https://connectivity-test.asana.com/.

If the site says that you have a successful WebSocket connection and the issue persists after following the steps above, please contact our support team so they can have a closer look at your account set up: How to contact our Support Team ✉

Let me know if you have any other questions!