I work at a marketing agency and we use Asana for all our clients. We have a different project for each client. In 2019, we can clients to be able to create a ‘ticket’ for billable hourly work that they’d like us to complete. I know I can create a basic project as described here, but I don’t want clients to have a line of sight into other client requests or our progress. Any suggestions? Integrations?
Have a look at The ultimate guide for doing things with Asana and especially the section about forms!
Didn’t see anything specific there that would help.
What about the option that’s described on the Asana “IT Help Desk” page you linked to which talks about using Google Forms or Wufoo to send a request into Asana? Would that work for your needs; or if not, let us know why not and maybe there’s a solution.