Hi @anon54990209, thanks for reaching out!
You can automatically create tasks from emails by auto-forwarding emails to Asana, you can find the steps in this article: Turning emails into Asana tasks | Product guide • Asana Product Guide
However, please note tasks won’t automatically sync when there are new comments or responses to the emails.
I recommend you checking the following threads with some tips from the community:
- IT Ticketing Using Forms and Rules
- Asana project as Helpdesk/Support Ticket System?
- Tickets for Client Communication - Reducing Email?
- Ticket System Integrations?
Lastly, you can find all asana integrations here: Asana Integrations - Bring Your Tools & Data Together in Asana • Asana
I hope this helps!