Email to asana and client notification

Hi @Suken1, thanks for reaching out!

We offer some integrations that can help you achieve this. For example:

Freshdesk + Asana: Once Asana and Freshdesk are connected, replies and comments made in a Freshdesk ticket will be pushed to Asana, and vice versa.
Zendesk + Asana: With this integration you’ll be able to automatically create tasks in Asana from new Zendesk tickets, or generate Zendesk tickets from new Asana tasks.

I also recommend you having a look at this thread with more tips: Ticket System Integrations?

I hope this helps!