Hi @anon78544762, welcome to the Asana Community Forum!
We have a couple of threads related to this topic, I suggest you to have a look at some tips share in these threads:
- Service Desk Hub - #3 by Emily_Roman
- Ticket System Integrations?
- Tickets for Client Communication - Reducing Email? - #6 by lpb
You can also find more integrations in this link.
I hope this helps! Have a nice day 