I’d like to introduce a book: Switch: How to Change Things When Change Is Hard, written by Chip Heath and Dan Heath.
I read it two years ago before I introduced Asana to my team. (I’m such a procrastinator who take two years until writing this post… Anyway I hope this is helpful for other team leaders.)
Introducing Asana to the team is always a big change. People have a natural tendency to resist changes.
So, if you are introducing Asana to the team, you are likely to find people reluctant. It doesn’t mean that they don’t have good intention. It’s just that there are some key things to consider when you are making changes. The problem might seem large and complex, but you can find the solution with simple principles.
What this book offers
The authors clearly describe the human tendencies against changes and describe the approaches to overcome the challenges. They use a metaphor of a rider (the rational part of human brain) and an elephant (the emotional part). The rider is good at understanding the benefit of the change, but is not strong enough to go through the tough transition stage alone. The elephant is slow at the start but has the momentum to continue with the change, when properly guided. It’s important to consider both sides of the brain.
There are three keys to ease the changes:
- Direct the rider: give clear direction, reduce mental paralysis
- Motivate the elephant: find the emotional connection
- Shape the path: Reduce obstacles, tweak the environment, make the journey go downhill
It was very good to know them beforehand, expect the obstacles, and be confident knowing how to address the challenges.
Another good thing about this book was that there are plenty of examples illustrating that significant changes are possible with only simple triggers. It was encouraging to read those stories.
This website was helpful when remembering the content of the book after two years: https://agileleanlife.com/
I found the following post and more on “Team Onboarding” category relevant and helpful:
I’d love to learn more resources and ideas for helping introducing Asana to the team.