Asana pricing is complicated. Currently, the only way to get a big picture is to scroll through all the threads in the Community, ask questions to the support, and try to find the common denominator This is the reason why I wanted to try to create some kind of guide about Asana pricing with a list of the more common questions. This is a dynamic and collaborative thread, please suggest any modification in the comments!
Is there more than one type of account when it comes to using Asana?
Yes, there are 4 options
What is the difference between the different plans?
See https://asana.com/pricing for all the details
The Basic plan allows the user access to all basic task management, basic search and a team of up to 15 users.
The Premium plan adds additional features such as timelines, custom fields, private teams and advanced search (see https://asana.com/premium)
The Business plan gives you access to Portfolio (a better version of the Dashboard/Progress feature) (see https://asana.com/business)
The Enterprise plan comprises all the Basic, Premium and Business plan features and builds upon these to add more control of your data and support from the Asana team. (see https://asana.com/enterprise)
What are the prices of each plan?
Yes, the plans do vary in price. Find below a few clarifications on the price difference.
The Basic is free for a lifetime. The team can commence work, create as many tasks, and start as many projects under it as you need.
The Premium plan will cost (see pricing page) per month per user when you go for the annual package and (see pricing page) when you go for the monthly package for more than 15 users. For fewer users, it is (see pricing page) if you pay annually and (see pricing page) of you pay monthly. These prices relate to teams with up to 15 members. The fees increase slightly if the team is greater than 15 members. They become (see pricing page) per month per user for the annual package and (see pricing page) if you pay monthly.
The Business plan will cost (see pricing page) per month per user when you go for the annual package and (see pricing page) when you go for the monthly package
The Enterprise plan needs to be discussed with the sales team.
Can I get a discount if I am a student?
Yes, you can use Asana Premium if you are a college student. Asana is a great choice to keep track of your studies. In this case, you need to have a student account (email) with a .edu address, your student group with a workspace named after it, and you are not school faculty or an administrator.
You can check more details on this link: https://asana.com/students#upgrade
Can I upgrade or downgrade an account if I need to?
Yes, you can move on from the Basic account to the Premium/Business account very easily. To upgrade, follow these steps if you are in the Basic account:
Login to your account
On the top right corner click on your account/image
Choose your plan and move on
Let’s say you moved to the Premium account, but you no longer need the features and want to downgrade to the Basic account you can follow these steps:
Login to your account
Click your profile picture
Click “Setting” and
Over here click on “Cancel Plan”
You can find more details on this link: https://asana.com/guide/help/premium/billing
How does the team limit applies to Workspaces?
A workspace does not have teams per se, the limit of 15 members of the Free plan applies to the workspace members. Any guests will count as one “member” towards the limit…
Do you need to upgrade all teams in your company?
No, you can start with an upgrade for one of your teams which needs the Premium or Business features. This is how it works:
For this team you’ll have an unlimited number of seats and an unlimited number of guests.
You can add the guests to the team, a project under this team or a task under this team.
If you add a new member after upgrading, you will be sent an updated payment via email with no disturbance to the workflow
What is a member and a guest?
Everyone with your company name www.yourdomain.com is a member in your team. In the Basic account, if you have more than 15 members you will need to create a new team to add additional co-workers. On the other hand, everyone with a different company www.otherdomain.com is a guest. In the Basic account everyone is allocated to one of the 15 seats on your team.
Do I count guests the same way I count members?
It depends on your account type. If you are in a Basic account or a workspace, then yes you do count all your guests and members the same way until you reach the account limit of 15 per team or workspace. If you upgraded your account to Premium or Business, then you count only your members (the ones with your org email domain) and you have unlimited guests to add.
What happens if I am a member of both a Premium/Business team and a non-Premium/non-Business team?
You will have access to Premium/Business features in any project inside the Premium/Business team, but not in projects part of a non-Premium/non-Business team.
What is the difference between a workspace and an organization?
When you are using a Basic account, you’ll find it very much the same until you reach the 15 members limit. In org free account you’ll be able to create new teams and continue your work (the collaboration will be there but not as good as it may be in the Premium version). In a workspace you need to create new workspaces, and this will separate your new team members from current members. Workspaces and free org team account seats will be counted on both your team and your guests. Check out https://asana.com/guide/help/faq/common-questions#gl-workspace-or-org for more details.
Can I create an Organisation without relying on an email domain name, for example my Gmail address?
No you can’t, Organizations are based on email domains and can’t be created with a Gmail address (see https://asana.com/guide/help/faq/common-questions#gl-workspace-or-org)
Is inviting a guest to a task or a project different than inviting them to a team or workspace in terms of pricing and limitations?
No it is not.
Can I have a Business team with several Premium teams inside the same org?
It is technically possible to have different teams with different plans. Contact the support for more information. However, you’ll run into the limitation that the Business team for example will only be able to create Porfolios for their projects, and not include projects from the Premium teams.
I have a few Premium team but can’t see where to define administrators.
The administrator feature is only available if the whole organization is Premium.
I run a non-profit, can I get a discount?
Yes, if you match the criteria: Asana for Nonprofits - Asana Nonprofit Discount now available!. You can learn about the pricing in the Community or ask a sales rep.
Can I buy 6 seats and not 10, or 21 seats and not 25?
No, you can’t, seats can only be purchased 5 by 5 up to 30, then 10 by 10 up to 100, then 25 by 25 up to 500 then 50 by 50. However, Asana recently introduced plans for 2-3-4 seats.
Can I choose who gets the seats?
Whether you upgraded a Team or the entire organization, if you add more members than seats, the billing owner will get a notification indicating you have exceeded the number of seats and should review the plan. You can choose who you want to remain in the Paid Plan but until you do, all members will have access to the paid feature.
Can you have Business and Premium users within the same organization? from @Jerod_Hillard
Yes you can, but technically these groups will be treated as a Division that essentially functions like a separate organization within the same corporate domain.
Are there limitations to having Divisions within the same corporate domain? from @Jerod_Hillard
For one, if you want the same person to be the admin of each division, they will have to hold a seat within each license. Please also be aware that work can’t be shared across divisions. Similarly, users won’t be able to interact across divisions without taking up a license seat in the division they don’t predominantly belong to. The exception is if users are working on something that is part of a Team that IS NOT assigned to either division. Of course, this specific Team would only have access to the free features. As always, contact Sales so they can address the uniqueness of your particular configuration!
Make sure to check out https://asana.com/pricing for the up-to-date information and contact a sales rep if you have any concerns.