Hi 
I had a post covering this topic before the new plans were introduced late 2023, so we decided to revamp the whole post to match the new names and rules! Thanks @Roman_hubsana for the help!
Enjoy.
What plans does Asana offer?
- Personal (free) - formerly known as Basic
- Starter - formerly known as Premium
- Advanced - formerly known as Business
- Enterprise
- Enterprise+ - formerly know as Enterprise
You might or hear people refer to old plans as “Legacy” like “Enterprise legacy”.
What are the differences between the tiers?
You can visit this page to compare all the features available in the different tiers.
- Personal allows access to basic task and project management features, basic search and teams of up to 10 users.
- Starter adds additional features such as AI, timeline & Gantt views, custom fields, rules (250 actions per month), private teams, advanced search and Google SSO… (see Asana Starter Plan Features & Overview • Asana • Asana)
- Advanced gives you access to portfolios (20 per organization), goals, workload, universal reporting, Time tracking and also raises the number of actions for rules to 25k. (see Asana Advanced Plan Features & Overview • Asana • Asana)
- Enterprise unlocks unlimited actions for rules and unlimited portfolios in your organization but also features like bundles, universal workload, custom branding and SAML… It also grants administrators more control over the organization with guests, teams and projects controls via the admin console.
- Enterprise+ gives administrators access to more security features such as full data export via the admin console, trusted guest domains and third party applications restrictions.
Enterprise customers can request for their data to be hosted in their region (e.g. European customers can request to be hosted on the EU data center). Free of charge for Enterprise+, requires an additional fee for Enterprise.
How much does Asana cost?
- Personal is free for a lifetime. Teams can commence work, create as many tasks, and start as many projects under it as they need.
- For Starter and Advanced, please see the official pricing page. Note that the price is higher if you pay monthly, and about 20% cheaper if you pay annually. Price is given per member per month, see below about the definition of a member.
- For Enterprise and Enterprise plan+, you’ll need to contact the Asana sales team
Can I get a discount if I am a student?
Asana student plan offer has been temporarily suspended. At the moment, they don’t have a concrete date for when this will be available again.
Students can still benefit from Asana free Personal plan.
Can I get a discount if my company is nonprofit?
Yes, eligible nonprofit organizations can benefit from a 50% discount. To check your eligibility and start the process, visit this page.
Can I get a discount if my company is a startup?
Yes, eligible startups can benefit from a discount. To check your eligibility and start the process, visit this page.
Can academic institutions get a discount?
Same as nonprofit organizations, eligible academic institutions can benefit from a 50% discount. More information here.
Can I buy 1 seat, 6 seats and not 10, or 21 seats and not 25?
No, Asana seats can only be purchased 5 by 5 from 5 to 30 seats, then 10 by 10 up to 100 seats, then 25 by 25 up to 500 seats then 50 by 50.
2,3 and 4 seat plans are also available for smaller teams.
You can’t get a single seat either, 2 will be the minimum.
Since the release of the latest pricing model (late 2023), Starter and Advanced plans are capped at 500 seats maximum meaning any customer over 500 licences can only chose between Enterprise or Enterprise+.
Can I upgrade or downgrade when I want?
You can upgrade to a superior tier or increase the number of seats in your subscription at any time. If you already have an active subscription, your charge will be prorated.
You can downgrade or decrease the number of seats in your subscription at your next renewal date, it can occur monthly or annually depending on your subscription.
Do you need to upgrade all the teams in your organization?
No, you can associate your subscription with a division. This will allow you to control which team you’re providing access to paid features to. The teams added to your division will have access to paid features while the other teams will have access to the free version of Asana.
Only the organization members who are in the teams added to the division will use a paid seat in your subscription.
Also note that former team plans have been fully replaced with divisions since a division with a single team in it behaves the same as former team plans.
What is the difference between a member and a guest?
Membership in Asana is defined by the email domain associated with the organization and the email address associated with the user account. If the email address matches the domain, the user is considered a full member of the organization.
If a user is invited to an organization but doesn’t have an email address that matches the associated email domain, they’re considered as a guest.
(e.g. my organization is associated with the email acme.com, users with an @acme.com email address are members, users invited with their @gmail.com email address are guests).
Since workspaces are not associated with any email domain, any user invited into a workspace counts as a full member.
Who occupies a paid seat in my subscription?
If your subscription is associated with your organization, all the members (users with your company email address) will take up a paid seat.
If your subscription is associated with a division, you will be providing paid seats to any organization member who has been invited to a team that has been added to your division (or invited to a project under these teams).
You can’t pick a guest to become a member, or a member to be a guest.
What is the difference between a workspace and an organization?
Organizations are workspaces that have been associated with a dedicated company or business email domain. Anyone who signs up to Asana with your company’s email domain will automatically join your company’s organization as a member. Organizations can host several teams. It is not possible to create an organization using a “public” email domain such as gmail.com or hotmail.com…
Workspaces act like singular teams. Use a workspace if you are using Asana for personal goals and tasks, or for work if your company does not have a unique email domain.
How does the 10 members limit per team apply to workspaces?
A workspace only hosts one team and any user invited into it counts as a member. This means a workspace using the personal plan (free version) is limited to 10 users.
Can I associate several email domains with my organization?
Yes, an organization can be associated with several domains but each email domain can only be associated with a unique organization.
Can I have several divisions living under the same organization?
Yes, you can have an unlimited number of divisions in an organization, which allow larger organizations to mix different subscription tiers meaning some teams can have access to Starter features and others to Advanced or Enterprise features.
It also allows different services within the same company to get billed separately.
This scenario requires extra monitoring from administrators since an organization member added to two different divisions will take up two paid seats.
What happens if I am a member of both a paid team and a free team?
You’ll have access to paid features in any project you collaborate on. For the projects that live under the free team, only personal plan users will not have access to paid features and the data they contained.