On November 14, 2023 (yesterday), Asana replaced its plans, changing their names and adding one additional plan choice.
This post aims to help Forum readers of the future continue to benefit from the helpful information provided in the thousands of past Forum posts by mapping old to new plan names because newer readers won’t recognize the old plan names, and the rest of us may begin to forget the old plan names.
Mapping of legacy plan name to similar new plan name
Legacy Plan
. . . is similar to New Plan
Notes
Basic
Personal
Free plan
Premium
Starter
Business
Advanced
no old plan
Enterprise
New plan offered; not the same as legacy Enterprise despite matching names
Enterprise
Enterprise+
Most comprehensive plan
Keep in mind the following regarding the table above:
The rows provides a general reference solely for understanding an old post. Replacement plans (all rows except the one with no old plan) are not identical but similar, so the old post will still generally apply to the new plan name.
The fourth table row is the newly offered plan, which comprises a subset of Enterprise-level features and has been given the previously-used name Enterprise, which is confusing because . . .
The fifth table row–the Enterprise+ plan–is the new name for the most comprehensive plan offered, previously known as Enterprise (without the +).
When you see Enterprise mentioned in an old post, it could refer to either 1) both the new Enterprise and Enterprise+, or 2) only the new Enterprise+
Totally clear now, right?
Learning more about the new plans and differences vs. old plans
To learn in more detail about the new plans and specific differences vs. the old plans (which is not the purpose of this post), see the links below:
Just to add a little more regarding the Enterprise migration, while as you indicate the closest mapping is from legacy “Enterprise” to new “Enterprise+”, from my reading of things there are a few differences in which that mapping doesn’t match 100%:
In legacy Enterprise, the compliance options of HIPAA, Enterprise Key Management, and Data Center Residency are extra-cost add-ons whereas in the new Enterprise+ they’re included (you can opt into any of them).
Legacy Enterprise was available to Divisions but new Enterprise+ is not; Divisions can only migrate to the new Enterprise plan.
What happens with the existing plans? I see in my account that we are still “Asana Premium”. Doesn’t seem like a lot changed here for this tier, but can anyone confirm if we’ve lost any features in this change or if it’s mostly for enterprise? It’s not important what they want to call the tier, unless some features have changed.
I also noted on https://asana.com/inside-asana/asana-delivers-enterprise-offerings-with-new-product-tiers that they are promoting Asana Intelligence and how it’s in every plan. Here’s something to consider… what about letting users choose 1 feature they want to include in their lower tiered plan. For example, it’s much less important for us to have AI features as it is for us to be able to use Portfolios and Custom Rules. But these are in the higher tiered plan. You’ve just made changes to your tiers - but done nothing to support users in the Premium (now Starter) plan. Why does Asana hate the “Starter” customers so much?
You won’t be changed involuntarily to the new plans until 2025. Up to that point, you’ll only be changed to the new plan structure if you choose to. Otherwise, you’ll still be “Premium” until 2025.
Going from Premium to Starter (which again won’t happen for you till 2025 unless you choose to migrate), the differences I can see are:
The above is not an official Asana answer, just what I see from my notes.
I wouldn’t say they “hate” Premium/Starter customers as much as they are currently focused more on the Enterprise segment of the market. The way I view it is they are a for-profit business so it’s their right to choose the market segment they want to focus on.
Thanks, this was helpful information! “Universal Reporting” - is that the same as Insights > Reporting? Meaning, if we’ve created any reports there, the Starter plan will lose that functionality in 2025?
Note, as of 14 Nov, you will loose Insights>Reporting immediately if you downgrade to a Starter tier from a legacy Business tier.
Same applies if you are on Legacy Premium plan and upgrade to Advanced, but then change your mind and downgrade to a Starter tier (actually happened to a client of mine, earlier today!)
Thanks for initiating this thread. The Advanced plan allows for up to 500 users (which is a lot) but only a max of 20 portfolios; whereas the equivalent legacy business plan allowed for unlimited portfolios. What is that about?!
This is going to be a major problem for us as a non-profit on the Business plan that makes heavy use of portfolios. When Asana automatically moves us to the Advanced plan March 2025 it will blow up our infrastructure and be very problematic. From my perspective, the user-to-portfolio ratio is not proportional or realistic AND, imo, totally unfair to legacy business plan customers.
Does anyone else foresee this being a major issue for their companies?
I see that Asana continues its illegal practice of stating their monthly per-user fee for each tier (Premium or Business…now Starter or Advanced)—but with no indication that Asana requires a minimum of 2 users to use a paid version of Asana.
For us solo practitioners, this means we are paying twice the amount of monthly fees promoted.
I’ve attempted to plead with Asana reps to either charge me 1x user -or- update their pricing page to reflect their actual policy of 2x minimum on their main pricing boards. That continues not to happen on Asana’s pricing page.
Thanks, @lpb. I saw that. That language is new and is part of the overall update to Asana’s pricing page made a short while ago.
As of 2023-10-31 (less than a month ago), that FAQ didn’t mention anything. See attached screengrab from the Internet Archive’s Wayback Machine.
Asana should make it obvious with an asterisk* in the pricing panels (not FAQs), with a footer that succinctly states…
*minimum 2-users for all paid plans
It’s such a simple fix and the right thing to do.
I know us solo practitioners are in the minority with Asana’s paid customers—but for years, Aasana had been deliberately keeping the 2+ paid users requirement opaque. I only found out when I got billed $264 vs. $132…and then had major tussles with Asana customer service, to no avail; an Asana rep told me other solo users had complained about the same thing, yet they’ve never updated their pricing page.
Currently, Asana is being sneaky (i.e., not being overt) by burying the true initial cost for paid accounts in the 4th sentence of an FAQ.
That’s a bad-faith business practice for us little guys.
None of the paid plans are available strictly per user - they go from 2 to 5, 10, 15, 20, 25, 30 then 40, 50 … (found out when the growing nonprofit I was working at hit 26 and then 31 staff - since they’re all paid annually it’s a big hit to the software and services budget).
Also Personal (formerly free) is now limited to 10 team members (was 15).
I just checked on the upgrade and the default was set to 5 seats (but I could chanage it to 2 or 3).
I’m completely unclear about the new Rules Limit. It says 250 actions per month on the Starter plan. Is this across the whole plan or per user? Obviously it is a huge difference between having 2 people or 500 people on the plan.
If it’s across the whole plan then it renders tasks pretty much useless on the Starter plan.
Thanks Richard. I’m really disappointed with this from Asana. It’s crazy that the number isn’t dependent on users.
We’ve got 60 users so 250 automations a month across all the projects we have makes the feature pretty much useless. I’m not a fan of this new pricing structure at all and there isn’t really a viable way to upgrade a number of users into different tiers (other than Divisions, which basically is a separate account).
I can see us migrating a lot of users and processes across to MS Project/Teams before the changes are fully implemented.
Alternatively, I can see 3rd party integrations such as zapier.com , make.com or flowsana.net becoming a possibly less expensive solution than upgrading an Asana tier for the whole org.
