I still don’t get how I can prevent users to not count toward the seat limit.
As it stands I have myself using Asana full on, and 3 people just viewing project once in a while. They are not really active so they don’t need premium features at all.
How would I convert those 3 people to NOT count toward the seat limit?
Have them each instead use a login with an email address that does not use your Organization’s domain. And remove/deprovision the domain email addresses from Asana that they’re using now.
If you do want to do that, there would be a series of steps to follow to handle the transition but someone else may have to provide that because I won’t be able to test and can’t be sure reciting it from memory would be completely accurate.
I didn’t realize you were in a Workspace which is different; businesses usually use Organizations.
As a Workspace you have Members and Limited Access Members and both occupy seats; I don’t believe there’s a way round that. While you feel that those light users shouldn’t occupy a seat, that’s not how Asana pricing works.