Understanding the Asana pricing

I think this is normal behavior. @Marie can confirm.

I’d better have @Marie confirm, pricing is too important :slight_smile:

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Hi @Bastien_Siebman and @Lily_Feng

Pricing questions are better handled by our Sales and Support team since each set up is different and pricing varies based on your set up!

To reach out to our support team, simply follow these steps: How do I contact support

Thanks Marie, have reached out :smile:

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Hi, This is a great summary, thank you, I am myself very confused with the Pricing, and the difference between a member and a premium Team.

But what I am wondering is: in an organization setting, if I purchase 5 seats, What do I get ?
5 licences that I can give to 5 users which can be in as many teams as they want with premium features ?
or 5 seats in a specific premium team that is now limited to 5 users only?

For instance, I can have a premium Marketing team with 5 premium members. Can I also have a premium sales team with the same 5 staff ? or can they only be premium in the one team ?

My understanding is if a team is premium, only premium members can be in it. So will I be prevented to add followers to a task if they are not premium users ?

I hope I managed to convey my ideas clearly.
Thanks

I got some clarification by Chatting with Sales, what I purchase is seats in a Premium/Business Team, not “premium/Business users”.

Unless I upgrade the whole Organization.

I’ve also learned that to be a follower in a premium team, you need to be a Member of that team. In our case, we are not ready to upgrade the whole company, but upgrading a limited amount of users means we gain some functionality, but lose a lot of communication.

it seems to me at this stage that we are better of staying as free users.

Sorry for the delay in responding to you @Jonathan_Stern; looks like our chat team answered your questions, but please let us know if you have any follow-up questions!

no need to apologize, and yes I got what I was after. Thanks !

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Perhaps if the pricing page stated things just a little differently on the premium/business options, there would be less confusion and fewer support requests.
An example might be:

  1. “Pricing is for 1 workspace or 1 organization.” and
  2. Per user, per month billed annually, 5 user minimum per workspace or organization

As 1 person, I have 3 different email addresses/domains that I work with for different projects/clients.
Despite having read all of the documentation and watched all of the videos and reading about workspaces and organizations, the documentation does not make it at all clear, that if you create different workspaces to group your projects, that you’ll end up being billed separately for each workspace and each organization at the 5 seat minimum per space rate.
I am fine with paying the 5 seat rate for my account but have spent a number of wasted hours trying to simply keep separate sections for each of the groups only to find that by doing so, I was setting myself up for a $360 monthly bill… I hope that I am someday successful enough in my business ventures that I can have teams and resources to pay 10x that much for this great tool. For now, I’m just working to get a few websites created while working on becoming an Asana Pro.

I now have the answer and the knowledge to deal with this properly. Would be nice to be able to save other people the same headaches that I went through trying to figure it out.

Thanks for all of the amazing stuff that Asana does. Looking forward to continue using it.

Lynn

Thanks for the feedback, I am sure Asana will take it into account. Happy my little summary helped.

I am very dissapointed to discover that advanced search and saving reports is not available on the free version to new accounts now. I work with primarily soloentreprenuers and help them get set up on Asana with their systems - which sets them up perfectly to upgrade when they are ready.
But not having the advanced search/saved reports availability makes Asana virtually unusable for them and they aren’t ready to upgrade just yet. I have been an Asana evangelist for years. With this, seemingly little, change, I’ll have to find a different system. :frowning:

I’m crossing my fingers that you will tell me I’m wrong!

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Is the following correct @Marie I would like to amend the post.

cc @Julien_RENAUD