Understanding the Asana pricing

@Phil_Seeman, @MPrewitt I can confirm that as it stands, you can only upgrade by block of 5 minimum, nothing has changed!

I updated the post with 2 new questions answered.

Can I choose who gets the seats?
Can I have team members (not guests) from different domains like mycompany.fr and mycompany.com?

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Updated the post with answer to ** Can I have a Business team with several Premium teams inside the same org?

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So, just to be clear, the pricing on the site is not accurate - it shouldnā€™t say $10.99 and $24.99 per month - itā€™s actually 5 times that $55 or $125- correct? No other options for one person?

Quite frustrating that a company would miss-represent their price so much, presuming Iā€™m understanding this correctly - I hope Iā€™m not.

Iā€™ve used the free version of asana for a long time and Iā€™ve loved the company. I now want to upgrade for the timeline/dependency planning gantt features. Iā€™m working solo with contractors but they wonā€™t have my business name for their email, even my support uses a different addressā€¦ On principle (not the price), Iā€™m keen to look for other options. Sad faceā€¦

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It is actually clear (price per person) but incomplete (5 seats minimum). Upvote here Please make a Premium Solo Plan to request for a solo plan, nothing announced at the moment.

In your case, you will be alone working with free guests, but you still need to buy 5 seats indeed.

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I have some questions around the interactions between premium and free teams within a free organisation.

  1. Can tasks be added to several projects that span both premium and free teams?
  2. If so, then say someone is working with a task that is in multiple projects across both premium and free teams, but they are only a member of one of the free teams. Can they still work with the task as usual (assign and work on it within the free team)?
  3. If so, does the person who was assigned the task in the free team get added to the seats of the premium team and so generate extra charges?
  4. If the person does not take up a seat in the premium team, how do the premium features work for the premium team who have that same task in their project? Would the user in the premium team be able to set a start date on the task and then see that start date in the project in the premium team? Whereas, the staff member in the free team would see the task but not see the premium features?

An example of this situation:

A software company has several teams: a management team, several development teams and some other teams that arenā€™t relevant to this example. The management team is premium whereas each development team is free.

The management team is looking at whether to start a new building a new feature. They are planning out this investigation using their premium features, including using custom fields and making a timeline using start dates. One of the tasks is to investigate a particular technological choice which will be looked at by one of the development teams. So, this task is added to the development teamā€™s ā€œUpcoming Workā€ project in the ā€œNext Weekā€ section. The development teamā€™s then members assign the task internally and work on it etc etcā€¦

How do the above questions apply to this situation?

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Those are great questions. As soon as we have answers from @moderators Iā€™ll update the post!

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I actually disagree that it is clear and think Amandaā€™s point still stands. I thought the same thing as Amanda and think it is understandable to do so when they have a minimum number of ā€œseatsā€/users for the plan. I get that once you click on it and read more that you can see the the monthly cost is actually not the advertised cost. But I think they could be even more transparent in what they offer and their pricing. Also the terms ā€œseatsā€ is totally bizarre to me. Took me a bit to realize they charge by the user.

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1000000% thisā€¦ it appears to be an underhanded attempt to force more profit out of smaller teams. Instead of give you the size you actually need. Asana forces you to over allocate for no other reason than to squeeze more profit. This way, they can show you lower per user pricing in order to on paper appear cheaper than competitors. The reason they are continually dodging the question is that there is absolutely no other reason or rationale for it. Sad to see such a great product plagued with such silly policies for squeezing small businesses.

I have just joined Asana under a premium plan for the minimum of two seats but as a sole practitioner but I only need one. Unfortunately, I cannot sustain the cost for 2 seats indefinitely. I notice many people have written on this topic, or to say they need 6 seats but cannot afford to pay for 10 etc. The replies from you / the team say ā€˜we recognise this and will look at itā€™ but as far as I can see nothing has been done about it. To me, it feels like bad business, poor customer service and even slightly underhand. Can you update on this? Thank you

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Hi @Rupert_Scott and thanks for sharing your feedback with us. Weā€™ve recently implemented paid plans for smaller teams to help smaller teams work with Asana premium and Business; but as it stands weā€™re not planning to introduce a solo user plan. Iā€™ll make sure to update this thread as well as Please make a Premium Solo Plan - #452 if this was to change in the future!

Itā€™s a shame because I will probably cancel my membership now, rather than continuing with what I had understood, whilst setting things up, to be Ā£9.95 per month. I like the platform, and may well have needed more seats in the future, but there is something off about advertising a price that it is not possible to access.

Hello,

I have a simple question.: Can I use the free Asana ?
Today the 30 days trial ended, and the platform show me all time the ā€œCompate plansā€ message, but I dont wanna upgrade yet. How can I turn off this popup message?

Thank you so much!

HI @Hajdu_Lajos, Iā€™d recommend following these steps to make sure your plan is set to cancel as your trial ends. Once you do this, you will automatically be switched back to the free version of Asana. If you have any follow-up questions, feel free to reach out to our support team who will be able to take a look into your account. Hope this helps :slight_smile:

Hmmm, itt will be soo nice, but I dont have ā€œbillingā€ menupoint in admin site. What can I do?
This is my admin site: Screenshot by Lightshot

Please inform me how can I solve this problem!?

Having some background in programming, I completely see why changing the scope of Asana to an individual format would take a vast amount of code changes. Everything in Asana, meaning the tasks, fields within the tasks, projects and teams are all meant to ā€œtie backā€ to assignability and ownership (at least one other person). Removing all of those cross-referenced ties would defeat the purpose of Asana. I use Asana all by myself, I just donā€™t need the assignment fields. I do however use the Teams to create ā€œDepartmentsā€, thus keeping projects in like-minded lists.

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Having a solo plan also means having millions of new paid users that would expect a high availability of the support team to help themā€¦

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Post has been improved with two questions-answers from @LEGGO about divisions.

Can you have Business and Premium users within the same organization?
Are there limitations to having Divisions within the same corporate domain?

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@Emily_Roman can you confirm in a Division all Teams must be on a paid plan, and you canā€™t have a free team?

@Bastien_Siebman you can have Teams on a free plan within a domain in which there also exists a paid plan. Only the Teams associated with the paid plan will have access to the features of the paid plan.