Why are we forced to pay for unused and unwanted seats?
As a company with 100+ active Asana users on the Advanced plan, we now have to buy seats in batches of 25… Meaning I can be paying for 24 empty seats at £20.99/month each.
Why can’t I pay for the exact number of seats I need and scale up/down as required - or if I have empty seats, give pro-rated credit towards the bills to negate the difference.
I can’t see a reason other than greed why Asana is designed this way, as every other SAAS software we use (Adobe, Slack, M365 licensing) allows single seats to be purchased.
Hi @Tom_O_Harrow, welcome to the Asana Forum Emily here your Asana community manager.
Thanks for sharing your feedback with us in regard to the paid plans structure at Asana. As you correctly mentioned, we currently offered tiered pricing and the upcoming upgrades to your plan would be in batches of 25 additional seats. We don’t have plans to launch the ability to add single seats to existing plans but we will let you know if this is something we implement in the future.
Yeah if there is solo seat then solo enterprenuir most of the us will be enrolling here but due to lack of forcing to take extra seat which we dont use it. It is not worth here.
Can Asana team could think about this in urgent basis as there are lots waiting for single seat only as it is just waste?
Add me to the list of people who have continued to NOT subscribe to Asana solely because there is no single-user premium license option. I’m not sure what the reasoning is behind that business model, but I reckon there are plenty of individuals who want to be pro users like myself but don’t have any need to have more than one license and are opting out of subscribing altogether simply because of this egregious limitation.
I run a small business with about 10 team members, and have recently moved to Asana. It’s overall a great product and really helping us.
However, the requirement to add users in bundles of 5 is extremely annoying, and significantly reducing my overall satisfaction. Our team fluctuates a bit over time, so I want the ability to add new users as and when I need. But I don’t want to pay for five seats if I just want one.
I don’t see any obvious reason why I couldn’t add a single user to take my team up to 11. I guess it’s about revenue maximisation for Asana? But in this case it’s reducing revenue, because I’m getting by with 10 members rather than paying for an extra one. So it just seems a really bad way to design the product.
It’s not something I’ve seen before, but we probably work more with consumer-focused apps rather than larger enterprise ones. I can see it makes sense for a big business where the difference is a rounding error, but not for the SME-type business,
Emily here your Asana community manager.