More options for Email Notifications

[Kara_Barnes]

Yes please!!!

[Rachel_McKelvey]

Ditto. I’m getting my team to adopt asana but this is their experience too–ignoring asana and missing important items because you essentially have the option of all or nothing when it comes to getting email notifications. Even being able to turn off getting an email for when someone “likes” your comment or activity would help! As a project manager, “liking” is a good way to indicate that I’ve seen their work, but it’s bogging down the inbox.

[Rachel_McKelvey]

Yes, and not getting emailed when someone “likes” a task or comment.

[Rachel_McKelvey]

I"m not seeing an option to vote anymore.

[Thea_Knowles]

Here for this reason! We are in the process of adopting Asana and I foresee this being a major challenge. Don’t see the option to vote but definitely in favor of this change being implemented. For now I think I will recommend my team turns off notifications and checks back into their inbox when they’re ready to use Asana (they work part time with me, so it is not reasonable for them to have Asana on all the time).

[Richard6]

Asana is a wonderful tool but can be frustrating as I need to constantly check for task deadline performance.

Personally I would prefer to be notified if a deadline is not reached as it enables me to respond quickly and reallocate resources. Currently having to check means I am wasting time checking all tasks rather than focusing on reacting to areas of concern.

Obviously in the ideal world my team members would notify if they are running behind and we would reset deadline or provide additional resource. However in my reality this does not always happen which leaves me constantly checking.

Am I missing something and is another user aware of of a process to give me this functionality or does everyone agree this would be a great benefit?

[Natalia]

Welcome to the Forum @Richard6 and thank you for taking time to share your feedback with us!

Other users have requested the same feature so I’ve gone ahead and merged your post with the main thread to consolidate feedback and votes in one thread. I hope it’s OK.

I would suggest to add your vote by clicking on the “Vote” button at the very top of the thread!

Have a great day Richard!

[Cassandra_Lang]

Can anyone make this happen? I would like feature that allows a supervisor receive only notifications when a task has a status of: Ready for Review. That way she can check everytime a task is pending her approval.
If she is burdened by 1000 notifications daily (We have a pretty large team) she will miss the important ones and pertinent to her.

[Christina_Parker]

I would really love to be able to set notifications just for @ and task assignments. The rest is overkill for my needs. Thank you!

[Kelsie_Mitchell]

Please break this option into separated options. I really only want to be notified if someone @mentions me, so when I’m not in Asana, I can be sure to see their attempt to contact me and respond.

Send me email notifications for: Activity updates
Send me email notifications for: New tasks assigned to you
Send me email notifications for: @mentions
Send me email notifications for: completion notifications for tasks you’re following

[Vivian_Ritter]

Would love if there was more specification on the types of email notifications you want. For example, I would only love to JUST get emails about tasks I am tagged in or assigned. I don’t want to get emails about changing the status of the task. Right now, I just get all of them since there is no way to customize this more.

[Bastien_Siebman]

If you use the Asana Inbox (which is much better than email) it now has options for filtering like the ones you mention.

[Natalia]

Hi @Vivian_Ritter and thank you for sharing your feedback with us!

There is a popular thread in the Forum regarding this topic, so I’m merging your post with it to consolidate feedback and votes. I hope it’s OK.

In the meantime, as @Bastien_Siebman suggested, I’d also recommend you to use the Inbox, where you can filter notifications by:

1. Assigned to me
2. @Mentioned
3. Assigned by me

I hope this helps Vivian! Have a great Monday!

[Vivian_Ritter]

I would prefer this specifically for email since email just sends your the latest comment. The inbox thread is hard to use bc it contains the full thread of the task and not just the message I was tagged in. I don’t see myself using the inbox feature until that is fixed.

[anon67682303]

We’re having the same issue. Clients have started to refuse to use the platform because they’re bombarded by emails that don’t have anything to do with the specific tasks they were assigned.

The problem, as we see it, is that if we remove the client from the project and only add them at the task level, they don’t know/can’t see what’s going on with the rest of the project. But if they are added at the project level, they receive emails every time Joe, Bob, or Sue completes one of their tasks.

We are firm believers in task dependencies and automation using the rules. What we’d really like to see is an option where the client (or any staff member) was only sent an email notification when the preceding tasks were finished and their task was ready to be started.

Perhaps instead of Activity Updates (which includes “New tasks assigned to you, @mentions, and completion notifications for tasks you’re a collaborator on”), breaking them into individual settings:

• New Tasks Assigned to You
• Assigned Task No Longer Waiting
• @Mentions
• Project Notifications

[Michelle_Thomas]

I would like the ability to receive email notifications only when I am @mentioned in Asana. This feature seems to exist in my Asana Inbox, but I rely on email notifications. Important @mention notifications are getting buried under a barrage of other updates on projects I’m following.

[Vivian_Ritter]

This would be extremely helpful to add this feature. The inbox on Asana is not useful since it shows a full thread of the task and it’s hard to actually get to the current comment or update. I use the email notifications for Asana instead but I don’t like how there is not a way to customize this more. I get notified for everything when I would just like to get emails when I was mentioned on a task or assigned a task and that’s it. I noticed this thread started in August 2018. Are there any updates to adding this feature?

[Natalia]

Happy Thursday everybody

We are aware this is a very popular topic among the community, so first of all thank you to everyone who voted and submitted ideas to improve email notifications.

In order for us to gain more clarity on what matters the most to you among all ideas listed here, we have decided to split this main thread into different sub-threads. I’ve listed them below and I would highly encourage you to cast your vote on the ones which you consider the most important. To avoid any confusion, I’m closing this main thread, but please note that we’ve kept track of all votes and comments submitted here and will use them as part of our next Voice of Customer report!

Ability to set which Activity Update Email Notifications I want to receive

Currently the “Send me email notifications for:” setting only has three options: Activity updates a. New tasks assigned to you, @mentions, and completion notifications for tasks you’re a collaborator on Daily summaries Weekly reports As an Asana user that is connected to numerous tasks in Asana, I want the ability to further limit the individual Activity Updates that create email notifications, So that I am not receiving too many emails, And can be productive using Asana. Assumptions: O…

Filterable Activity Emails

I get a lot of email from Asana, and some are more important to me than others. I really want to see new comments on tasks, especially if I’m tagged in the comment. But if someone changes the due date, or moves a task to a new column in a board, that’s less urgent. I would like to be able to use gmail filters to put some notifications at the top of my inbox, and bury others. But Asana makes this hard to do because the emails all look the same - there doesn’t seem to be a foolproof way to ide…

Email notifications for ONLY tasks you have been tagged in

Can there be a feature added where we can select to only receive email notifications on task we have been tagged in (and that’s it)? Right now we get emails for everything and the email notifications are still the easiest to review items over the inbox on Asana. I don’t want emails regarding all updates to the task I’m automatically following. Just when I’ve been tagged.

Grouping email notifications

I am tagged on every creative project (and I am not the Creative Director). This results in dozens of emails every day. I have turned off my email notifications and am notified using the app. I would like to suggest a setting that allows us to be notified a certain number of times/day; perhaps, in a bulk email. Thank you!

Delaying Email Notification upon finishing the task creation

Whenever someone begins creating a task and assigns(which is the designed layout - “Task Name” followed by “assignee”), it INSTANTLY sends out an email notification before the description is even finished. Is there a way to delay the sending of the email notification or only send email notification upon finishing the task creation?

Advanced Email Notification Settings (per project, urgency level etc)

As an Asana user, I want to be able to have advanced email notification settings that give me better control of the frequency I receive updates about different projects and tasks. Not every project that I follow or am involved in is equal on my priority list. I want to make sure that I get instant updates on some projects/tasks, and only daily/weekly/monthly updates on others. Currently, I can only choose a global email notification setting, which means that high prio updates get lost in a pi…

Improve format of email notification for new comment on task

Hi there! First off, I really love Asana. Great product. I think the email notifications need some work. For example, if someone leaves a comment on a task assigned to you, the email subject reads: Assigned to You: {taskTitle} [{taskBoard}] [{taskBoard}] This gives me no idea that the reason for the notification is “There is a new comment.” Secondly, let’s look at the hierarchy of this notification: [Screen Shot 2020-05-04 at 8.28.46 AM] The actual thing I care about, the comment’s mess…

Snooze Email Notifications while importing tasks via CSV

It would be nice to have an option to turn off email notifications when importing a CSV. For example: I am uploading a loooong list of task items from a team meeting (because we used excel before Asana) to help with onboarding. This has everyone assigned already in the excel document. So instead of them getting 50-100 emails, I had to start a conversation to tell them to turn it off manually for a day or two. It would help if there was an option to not alert them via email for this big impo…

Feature Request: Notification Quiet Times

I would like to see a Notifications Quiet Times feature added to Asana. This has been suggested before and didn’t get traction. I’m hoping this one will get traction because this feature is greatly needed. Specifically, I would like to see the ability to set working hours, per user, where notifications are sent via email and/or push notification. Outside of those hours, notifications go to the Inbox only. The feature should also honor vacation/away schedules. Many of our users (myself inclu…

Due Date Notifications for task that are overdue

It would help a lot if there was an option to enable email notifications for tasks that reached a due date.

Thanks again for taking the time to share your thoughts with us; we look forward to sharing some exciting news on this topic!