Hi there!
First off, I really love Asana. Great product.
I think the email notifications need some work. For example, if someone leaves a comment on a task assigned to you, the email subject reads:
Assigned to You: {taskTitle} [{taskBoard}] [{taskBoard}]
This gives me no idea that the reason for the notification is “There is a new comment.”
Secondly, let’s look at the hierarchy of this notification:
The actual thing I care about, the comment’s message, is hidden between a restatement of the projects, task title, and other data. In fact, I’m fairly certain it is the 2nd smallest text on the page.
This makes it not skimmable.
Minor feedback, I have to scroll in the Outlook desktop client to see the comments text content.
Hi @anon26681031 and thank you so much for sharing your feedback with us 
I’ve gone ahead and escalated a task to our team to make sure your feedback will be taken onboard for future update! I’ll make sure to keep you posted here once I have some news!
I’d have to agree! There is plenty of room for improvement on the email formatting. In fact I’m fairly certain the previous formatting (several years ago) was clearer.
When using Asana with external clients etc, it can be confusing. Basically the comments should be clear and everything else should fade into the background.
+1 here. I’d love an option in the notification preferences for “simple email formatting” or just refine email formatting to look like the Asana inbox where notifications are much more compact, easier to read, and thusly more actionable.
For a specific use-case: I often use Outlook’s “Play My Emails” feature on mobile during my commute. Listening to Asana’s email notifications makes it obvious how cluttered they are.
Yes, please fix the email formatting! Email clients have a very specific information pattern that our eyes get very accustomed to seeing as users of GMail and Outlook. The most salient content, the message in the comment, should be on the top row of the body, and preferably left aligned.
The commenter’s name is available in the sender of the email (as “Sender Name via Asana”) and so it should not be repeated in the email subject. Otherwise it wastes space in the inbox view and the message view by printing the commenter’s name twice. The email subject should just be [], so there is one email thread per task.
It would be so much easier to onboard new users gain adoption in the organization if they could interact with Asana tasks with the same fluency as email. But the current format brakes the visual language of email that everyone is trained on, and makes it much harder to use Asana through that channel.
