Advanced Email Notification Settings (per project, urgency level etc)

As an Asana user, I want to be able to have advanced email notification settings that give me better control of the frequency I receive updates about different projects and tasks.

Not every project that I follow or am involved in is equal on my priority list. I want to make sure that I get instant updates on some projects/tasks, and only daily/weekly/monthly updates on others.

Currently, I can only choose a global email notification setting, which means that high prio updates get lost in a pile of low prio updates.

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I’ve just flooded a colleague’s inbox by uploading 23 attachments to a task assigned to them. Perhaps this could be consolidated into one alert once all attachments are uploaded.

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I’d really like to be able to select more options for what notifications I receive emails about. Preferably just @ mentions and new assignments. I receive way too many emails for when something is added to or changed in our projects.

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We’re having the same issue. Clients have started to refuse to use the platform because they’re bombarded by emails that don’t have anything to do with the specific tasks they were assigned.

The problem, as we see it, is that if we remove the client from the project and only add them at the task level, they don’t know/can’t see what’s going on with the rest of the project. But if they are added at the project level, they receive emails every time Joe, Bob, or Sue completes one of their tasks.

We are firm believers in task dependencies and automation using the rules. What we’d really like to see is an option where the client (or any staff member) was only sent an email notification when the preceding tasks were finished and their task was ready to be started.

Perhaps instead of Activity Updates (which includes “New tasks assigned to you, @mentions, and completion notifications for tasks you’re a collaborator on”), breaking them into individual settings:

  • New Tasks Assigned to You
  • Assigned Task No Longer Waiting
  • @Mentions
  • Project Notifications
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this is just a wonderfull idea!

now I get bombarded with e-mails and I’m thinking of turning off notifications altogether. which is a shame because:

What I do want = receive notifications with @mentions
What I don’t want = receive notifications of a task that has been finished by someone else that I was mentioned in earlier. This makes no sense to me.

the above idea as I understand it would solve that! I hope this use-case helps.

As an addition: a work around is of course removing myself as a collaborator on tasks. However that’s a hassle as a project manager, creating tasks for people all the time.

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I’ve been requesting this for a couple years now. It’s still so difficult with the email notifications. We consistently run into issues with team members missing @ comments because they are lost amongst the flood of notifications we wake up to every morning. The structure of the titles of the emails doesn’t help either, as they all start with “Asana: Project Name: Subtask name: Team member’s name: Left you a comment: etc…” A better structure would be: “Asana: @teammember: commented on: subtask name: Project name”

For me personally, I only want to be emailed when someone tags me. Period. I login into Asana first thing every morning and that’s where I want to check newly assigned tasks or project updates. I want my email to be restricted only to urgent tags and comments since my email notifications audibly ping me of new emails and we often have important and timely conversations through asana since we are a fully remote company.

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Agree with everything above. We’re trying to integrate more people onto Asana. For many users, they only want and need to be notified if a task has been assigned to them, or, if they get an @mention.

It seems like a very simple function that could be added which would drastically improve the workflow of everyone involved. Expecting Project Managers to mess around in individual tasks and projects trying to combat the ridiculous standard notification features is really offputting - it’s easier and quicker to just email - which defeats the object of the platform.

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Hi @Julian_Underdown, we’re rolling out some enhancements to the email notification experience in Asana. While they might not offer the exact options you’re looking for, they could help you filter out some unwanted notifications. I’ve included the details about this launch below for reference and will mark this comment as a solution to highlight it in the thread. However, I’ll keep your feedback topic open so users can continue voting on your exact request:

  1. Granular Email Notification Settings: You will now have more detailed options when it comes to choosing which categories of email notifications you wish to receive. These options will be easily accessible in the “Notifications” tab within the Settings menu.
  2. Improved Unsubscribe Experience: We are updating the experience when you follow an “unsubscribe” link from an email notification, making it more modern and user-friendly.

These changes will provide users with more detailed control over email notifications, making the process more tailored to everyone’s needs. It will be available in all free and paid plans, both existing and legacy.

Please note that this is a gradual rollout, and it’s currently at 50%. We hope to complete the launch by the end of October. :slight_smile:

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