The outlook integration appears to be down at your end. Is there an expected fix time? This has become very useful over the last couple of months and we are missing it now it is down. we just get unable to connect when we try to load the add in. Justin

Hi Marie, Yes it is currently working. Thanks for sorting this out. Justin

Fabulous! Thanks for keeping me posted; moving this thread to the #bugs:resolved-bugs Category :slight_smile:

Hi Marie, It’s down again… same issue as before.

So sorry for the trouble @justin.christie . May I ask you to check with your IT department if any modification was made to your Outlook account? I will also re-escalate the issue on my end, but this info would be super useful to help us investigate. Thanks for your patience and cooperation, really …

No changes – same issue as last time. [image]

Thanks for the quick follow-up. I’ve forwarded the information to our Development Team and will keep you posted here when I have an update or if the team needs further information to investigate. Sincere apologies for the inconvenience Justin!

Not yet, but I’ve requested one; I’ll be in touch as soon as they get back to me!

day 4 - this is really frustrating, and slowing us down badly.

Hi @justin.christie , Our team just came back to me and would need to you to confirm the following information: Are you able to use the Asana add-on from outlook.office.com (web version) We suspect this issue could have to do with Internet Explorer security settings since you are using desktop Out…

Outlook desktop addin down?

English Forum Critical Bugs Closed

Marie Split this topic 24 April 2019 13:26 29

7 posts were split to a new topic: Outlook desktop add-on worked before but isn’t anymore

Topic		Replies	Views
Asana for Outlook Add-In not working in Outlook application Closed	40	20769	10 September 2019
Where to download the Outlook Addon for desktop App Integrations	19	20916	30 May 2025
Outlook add-in no longer works App Integrations	6	1647	30 May 2025
Asana - Office Add-in for Outlook no longer functioning after Windows update Closed outlook , extensions	9	2355	23 September 2019
Asana Outlook Add in doesn't work without Internet Explorer Ask the Community	7	1792	27 April 2022

Outlook desktop addin down?

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