Briefly describe (1-2 sentences) the Bug you’re experiencing:
Unable to access Asana for Outlook Desktop add-in. Recently completed latest windows 10 major update. Another in our office has done the same, and has the same issue. Add-in functions correctly within outlook in browser.
Steps to reproduce:
Add-in is installed.
Quick action buttons are present.
Use of either quick action prompts login in secondary window.
Once Login is accepted, window closes and the Asana Outlook tab stalls with loading icon.
Functioned correctly prior to windows update.
Browser version:
n/a.
Upload screenshots below:
none.
Hi @Skylar_Andrae! I’m sorry to hear that you are experiencing this issue!
Could you confirm if you’re able to access the add on from outlook.office.com?
Also, could you please try to uninstall and reinstall the add in and let us know if the issue persists?
Many thanks for your help and cooperation!
Yes. I can confirm that outlook.office.com’s addin is operational.
And, I have gone through the install reinstall process. The issue persists.
Thank you for the quick reply @Skylar_Andrae!
I’ve gone ahead and escalated the issue to our Development Team and I’ll be in touch as soon as I have an update on my end.
Thank you for your help!
One thing I will add. Prior to the windows 10 update, once I completed the sign in dialogue box, a second pop-up would note that the sign in window was closing. I do not get that anymore; makes me think that the sign-in may not be completing prior to the prompt window closing.
Thanks for the additional information @Skylar_Andrae!
Hi @Skylar_Andrae 
I just got un update from the Team and this issue should now be resolved. Could you please confirm if it is working on your end?
Looking forward to your reply! Thank you for the patience!
Can confirm it appears to be working again at this time.
1 Like
Happy to hear that @Skylar_Andrae 