Asana outlook (desktop) add-in not working

I’ve recently got a new laptop and the Asana add-in for Outlook isn’t working anymore. I’ve attempted to uninstall completely from my Office 365 suite and re-install with no luck. The add-in works just fine on my browser when using Outlook but every time I try to use it in my Outlook app it pulls up the side bar but just spins until it times out and I receive the below add-in error.

Chrome version: 101.0.4951.67 (64bit)
Windows 10 Enterprise

I’ve gone through the process in several other threads of using the link Find the right app | Microsoft AppSource and downloading it and I still run into the issue where I receive the error above.

The exchange server I’m on is 15.20.5273.16

Hi @Eric_Kimmet, thanks for flagging this.

I suggest you reach out to our Support team who will be able to take a closer look at this for you. You can provide them the link to this thread so you don’t have to re-explain the issue you’re encountering!

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