The Asana plug-in/add-in is not working. When I click the Asana Add Task button, it asks me to sign in. I sign in but Asana does not open. It just asks for the sign-in information again. I’ve uninstalled Asana several times. And I rebooted after re-installing. Help, please
Welcome to the Forum @Daniel_Dzialga and sorry to hear you are experiencing this issue!
I would encourage you to contact our Support Team providing the following information:
- confirm if this is happening on the web or desktop outlook app?
- The current version of Outlook you are using
- If other users in your Company are also experiencing using the add-in
Thank you Daniel! I hope this gets resolved soon!
I’m having a similar issue. I enter my log-in info and the screen just goes white and doesn’t load anything.
Hey, I’m following up on this since the problem continues. I also connected with several co-workers that use Asana, and they are experiencing the same problem.
I reached out to my company IT help team. They did a complete uninstall and re-install of Outlook, but that did not fix the problem. I’ve also uninstalled and re-installed the Asana plug in multiple times.
Hey, any update on fixing this issue?