Meet Asana Intelligence—AI has joined the team 🤖

English Forum News Product Launches
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Hi Asana Community! :wave:

Neel, from Product Marketing, here to tell you all about our highly anticipated release of Asana Intelligence—which is now starting to roll out today! :partying_face:

AI has joined the team, powered by the Asana Work Graph®, to drive greater clarity, impact, and scale for executives, departments, and entire organizations.

With our human-centered approach to AI, you can discover:

A smarter way to drive clarity and accountability

Take the guesswork out of strategic planning with the organizational insights you need to confidently set and hit business-critical goals.

A smarter way to maximize impact

Accelerate how work gets done by asking AI to build and optimize org-wide workflows that improve team handoffs and productivity.

A smarter way to scale

Scale your organization’s work effortlessly by unifying teams, tools, and work data with trusted security and reliability.

Ready to start using these features yourself? Read on for more details on how to get started!


Starting to roll out today:

Note: Smart fields, Smart summaries, and Smart editor are available for all paid Organizations on Premium, Business, and Enterprise plans.

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Smart editor

Write clearer, more compelling responses that strike the right tone.

Using Smart editor within a task description:

  1. Open the task details pane and write a task description
  2. Choose AI assist options from the rich text toolbar as shown above
  3. Select Edit writing and Asana Intelligence will correct any grammatical and spelling errors
  4. You can adjust the length and tone via the pop-up window or by clicking the Tone and length button
  5. When adjustments are complete, click Replace to replace the existing description
  6. Click Discard if you wish to use your original task description instead

Using Smart editor for writing assistance within comments:

  1. Open the task details pane and add a comment
  2. Before clicking the Comment button, select Edit writing from the toolbar
  3. Asana Intelligence will correct spelling and grammatical errors
  4. You can adjust the length and tone via the pop-up window
  5. When adjustments are complete, click Replace to replace the original comment
  6. Click Discard if you wish to use your original comment instead

Check out this tip from our Forum Leader @Danielle-GenD: Get help from Asana Intelligence to respond in just the right tone with Smart Editor


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Smart summaries

Get action items and highlights from conversations, tasks, and comments without another meeting.

Summarize task content

  1. Open the task details pane and select AI assist options from the rich text toolbar
  2. Choose Summarize task from the drop-down menu
  3. Asana Intelligence will generate a preview
  4. Once the summary is available, you can choose to Discard, Copy, or Edit before posting as a comment

Note: Content can only be summarized at the task level

Create subtasks

  1. Open the task details pane and click on the three dot icon on the top right
  2. Choose Create subtasks from the drop-down menu
  3. Asana Intelligence will generate sample subtasks
  4. Once available you can choose to Discard or Add subtasks

Check out this tip from our Forum Leader @lpb Create subtasks automatically with Asana Intelligence.


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Smart fields

Organize projects to support cross-functional collaboration with auto-generated custom fields.

To add auto-generated custom fields:

  1. Open your project and click the Customize button on the top right
  2. Select Recommend fields
  3. Asana Intelligence will create a number of field recommendations for you
  4. You can choose to Discard, Add or Add and Fill the AI generated fields

To auto-fill existing custom fields:

  1. Click on the dropdown arrow next to the name of a custom field in a project
  2. Click “Auto-fill field value”
  3. You will also have the option to undo the last autofill

Check out these tips from our Forum Leaders @Phil_Seeman and @Richard_Sather:

To learn more about using Asana Intelligence, visit the Asana Help Center.


Coming soon: Winter 2023

Smart status

Create more comprehensive status updates faster, with AI pulling from real-time work data to identify risks, open questions, and roadblocks standing in the way of hitting goals.

Smart answers

Use natural language to ask Asana questions—and get timely answers and insights about projects, identify blockers, and determine next steps.

See a preview from our Forum Leaders @Andrea_Mayer and @Bastien_Siebman:


Upcoming Event: AI Hybrid Training

Join us on November 1st for a hybrid training to learn how to put Asana’s latest AI features into action. Register now!


And as always, let us know your thoughts and feedback! What are some ways these AI features will help you drive greater clarity, impact, and scale in your work?

Comment below and please share how we can further improve ways to use Asana Intelligence to work smarter.

Thanks!

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Wow, Asana! You’re really knocking it out of the park with this incredible array of features you’re launching. My mouth is watering just thinking about all the possibilities!

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Has this rolled out already? We don’t see it in our organization. We have it activated on the admin console.

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@Esteban_Giannini,

Yes, it’s been released (for all paid plans) but may still be in the process of rolling out to every workspace/organization.

Thanks,

Larry

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@Esteban_Giannini
It appears that confirmation is also required here.
(Unfortunately, Asana_AI has not yet been implemented in my organization.)

Asana Intelligence AI features and admin controls – Asana Help Center

Addendum: I have started using it from today(20231012).

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great! I can’t wait to try this!

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Does this feature support:

  1. all languages
  2. languages in which Asana has an interface
  3. only English

?

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It was written somewhere that “Initially, it will be conducted in English and subsequently in various languages.”

The information is written here.
Get started with Asana Intelligence – Asana Help Center

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Thanks. If it’s still valid information, it would be great if such was included in posts/messages like this thread - as a date on the roadmap.

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Can you point me to where there are any updates to the Terms of Use to include AI specific changes as a result of these product changes? Don’t see anything published to that effect on the terms page or the AI introduction webpage.

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Welcome, @Rachel_Delaney,

I think you’ll find that in this post or within the links included there:

Thanks,

Larry

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Are any of you finding the new AI features useful? I am not. I have used the Summarize task and create subtasks several times, and I find it a bit useless at this time. It seems to be generating some incorrect info, a lot of fluff, and no context. I’d love to hear what you all are using it for.

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@Erjon_Metohu,

In case you hadn’t already seen it, here’s my take:

Thanks,

Larry

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Thanks @lpb! I had not seen your post.

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Hi everyone,

Today, I’m excited to announce we have started rolling out our next set of AI features: Smart status and Smart answers on projects!

Please note, Smart status and Smart answers are available for all Starter, Advanced, Enterprise, and Enterprise+ customers (in our new pricing tiers only). Usage limits apply to users on Starter and Advanced plans. Click here to learn more.

Read on for more details on how to use Smart status and Smart answers:

Smart status

Create more comprehensive status updates faster, with AI pulling from real-time work data to identify risks, open questions, and roadblocks standing in the way of hitting your goals.

  1. In the set status button in your project, click on the Create draft update AI option
  2. Select the status, date range and include any extra information you would like Asana Intelligence to cover in your update.
  3. Click Generate draft and Asana Intelligence will start generating your status update
  4. Once the draft is available, you can choose to Discard, Retry, or Insert the new status update

Learn more about Smart status in our Help Center article.

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Smart answers

Use natural language to ask Asana questions—and get timely answers and insights about projects, identify blockers, and determine next steps.

  1. Open your project and click the Ask AI button on the top right
  2. Select one of the pre-made questions or write your own
  3. Asana intelligence will analyze your project and generate an answer
  4. Copy the answer or ask follow up questions, if needed

Learn more about Smart answers in our Help Center article.

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Let us know if you have any questions!

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Does this mean that these new features are not available to customers who for the moment are remaining in existing Premium, Business, and Enterprise plans?

Thanks,

Larry

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I would appreciate it if you could make it possible to use the current plan.
(As there are still a few months until the next contract renewal.)

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Hi Emily,

The Asana Guide explicitly says here of all of the AI features:

we will offer these capabilities to customers on both the old and new pricing plans.

so can you confirm that the Guide article is incorrect and Smart Status and Smart Answers are not available to the “old” subscription plans? Thanks!

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I hope this is just a mixup.

If these features were not available to all of Asana’s existing paying customers, that would be a real penalty against them to provide the features to brand new customers but not to them. And for many it would mean a harsh choice, either 1) do without these new features whereas new users get them, or 2) upgrade to the new replacement plan and be subject to various limits that they otherwise could have waited until sometime in 2025 to be subject to.

Thanks,

Larry

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Hi @lpb and @Ka_Nishiyama,
I had the same question for my personal organization and I wanted to use the new AI features without waiting until 2025, so I checked with the sales team. If you subscribe to an Asana plan yourself (not through agency or sales), the following steps might help. Otherwise, you might need to contact sales or support for help.

  1. Click “Upgrade” on top-right in the product
  2. On the interstitial page (app.asana.com/0/billing/pricing), there’s an option to switch to the new plan
  3. We can switch plans with no additional cost

Step 2
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Step 3
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As far as I checked yesterday, we cannot move to the new plan from admin console. I’ll report internally to make it possible (update: admin console wasn’t changed):

Admin console
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