Unexpected notifications in inbox

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**This is confirmed by Asana to be a bug.**

Posting in the forum, as I don’t see anyone else’s post with the exact same issue and others may be experiencing this.

Case submitted to Asana on Friday morning, 8/14/2026:

I suspect this is tied to the rollout of “Automation rules will soon use the rule owner’s current permissions” but it may be a bug. I have built numerous workflows for others, including some background automations that support those flows. I’m seeing in my Asana inbox many notifications of actions happening on tasks that I normally don’t see. It appears I’m being added as a collaborator where rules I created execute on a task. I wouldn’t expect this behavior and hope it’s a bug that can be fixed. My first unexpected notification came at 5:01 p.m. ET on Thursday, 8/13/2026. Fridays and weekends are slower for us, but this will drown my Asana inbox come Monday.

After providing a lot of details requested, I received this last response from Asana on Tuesday, 8/18/2026 at 10:25 a.m. ET:

Thanks for providing this information.

I’m writing back to confirm that this is a known issue and this has been escalated to our Development team. They are currently investigating the bug in question and hope to have it resolved as soon as possible.

I went ahead and added your report to this escalation and assure you that I’ll be in touch as soon as I hear back from the Development team.

I will be in contact as soon as we have an update to share. If you have any questions, or if there is anything else I can help you with in the meantime, please let me know.

As of Tuesday, 8/25/2026, it’s still not resolved.

I suspected it was tied to the roll-out of “Automation permission update” Asana Help Center . Another bug came up 8/20/2026 that the user suspected was tied to the same update: All Rules Stuck In Processing . That one seems more critical and was resolved within a day.

I’ve reconfirmed for myself that I don’t have a way to just turn off these notifications until this case is resolved ( Turning off Inbox Notifications for applied rules - #60 by ka_nishiyama ).

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Hi @Elizabeth_Lumsden ,

Thanks for sharing the detailed update and for documenting your experience here. I know this issue can be especially disruptive when it starts adding a large number of unexpected notifications to your Inbox.

I’ll keep an eye out for any updates on my side as well and will share them here if I receive any new information. Thanks again for keeping the community updated!:smiling_face:

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I received this update from Asana today:

I wanted to reach out and sincerely apologize for the lack of updates on this case.

I understand this rule is critical to your workflow, and the delay in getting back to you is not the experience we want you to have.

Your case remains escalated with our engineering team and is actively being investigated. I will follow up with them and make sure you receive a proper update as soon as possible.

Thank you for your patience, I know it hasn’t been easy, and I appreciate you bearing with us.

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Update received this morning:

Thank you for your patience while our team investigated this issue.

Our Engineering team has confirmed that a fix was successfully deployed yesterday. When you have a chance, could you please let me know if the issue is now resolved on your end?

If you’re still experiencing the problem or need any further assistance, please let me know and I’ll be happy to help.

I also apologize again for the time it took to get this resolved. Our teams were working hard to investigate the issue and deploy a fix as quickly as possible, and we really appreciate your patience throughout the process.