I am new to Asana and am looking to join my department’s team, but it does not show up. They added me and I get email notifications of new posts, tasks, etc., but I am unable to join the team on the website. When I type in the team’s name, it does not show up. When I type in a known teammate’s name, Asana shows that he or she is not part of any team. Is there something I am missing?
I have more or less copy pasted the text from this community post post which describes exactly the same problem - Trouble Joining a Team - the solution mentions something about a bug in chrome but I have tried in chrome and edge and I get the same results.
It’s very frustrating as I’m receiving email notifications and tasks are being assigned to me but I’m unable to access them. Is anyone able to help?